Fujitsu Warranty Coverage

Fujitsu products come with a standard 3-year warranty, covering all cooling and heating equipment, including accessories. For those looking for additional benefits, Fujitsu offers two enhanced warranty schemes through their Infinity Partner and Infinity Partner Elite programs.
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Oceanair Support

As a specialist distributor of Fujitsu, air conditioning and heating products, we manage warranty to ensure the client sees the full benefit of the manufacturers terms and conditions.

Below outlines the standard warranty conditions for Fujitsu and also highlights how warranty extensions can be achieved and maintained.

To make a claim or for any queries relating to warranty please contact our technical team.

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Fujitsu

Warranty Coverage 

Fujitsu offer a 3 year warranty on all range of products as standard ensuring all Fujitsu cooling and heating equipment (including options and accessories) are free from manufacturing and material defects for a period of 3 years from date of invoice. Contractors have the ability to extend the warranty to 7 years by attending training and signing up to Fujitsu's Infinity scheme.

Extended Warranty

Free Training

Marketing Fund

To join the Fujitsu Infinity scheme simply complete the registration form

Registration form
Available Schemes

Fujitsu Infinity Partner Scheme

Infinity Partner scheme is a two tiered warranty scheme that offers the following benefits for all members.

  • Extended warranty
  • Free Training at one of 8 UK locations
  • Marketing fund on spend over £50k

The more you spend the more benefits you receive as highlighted below.

Infinity Partner

£0-£125k

Benefits

  • Extended 5 Year Warranty
  • Free Training at one of 8 UK locations
  • 1% marketing fund when you spend over £50k

Requirements

Customers must have attended at least 1 training session to join and then attend at least 2 training sessions annually.

Elite Infinity Partner

£125k+

Benefits

  • Extended 7 year warranty with labour contribution
  • Free training at one of 8 UK locations
  • 1% marketing fund for £50k-£125k increasing to 2% for spends over £125k
  • Warranty transfer
  • 1 day free commissioning on Maxi VRF
  • Free VRF service tool with first VRF order
  • Out of hours technical support
  • Access to technical portal for manuals and literature

Requirements

Customers must have attended at least 1 training session to join and then attend at least 3 training sessions annually.

Attend 1 specialist training to be conducted on your premises

Successfully pass 1 Fujitsu site visit per year

Achieve a spend of over £125k annually on qualifying Fujitsu product

Commissioning reports must be submitted to Fujitsu to register extended warranty
Become A Partner

Sign Up to be a Fujitsu Infinity Partner

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