Reliable products all backed up with outstanding warranty schemes for complete peace of mind


As a specialist distributor of Panasonic, Fujitsu and Daikin air conditioning and heating products, we manage warranty to ensure the client sees the full benefit of the manufacturers terms and conditions. The tabs below outline the standard warranty conditions for each manufacturer and also highlight how warranty extensions can be achieved and maintained.

To make a claim or for any queries relating to warranty please call one of our technical numbers below or email warranty@oceanairuk.com.

Technical North - 01623 412586                                                     

Technical South - 01293 649381


Warranty Coverage

Daikin warranties have been designed to offer peace of mind and convenience to customers and as such, Split, Sky Air & VRV products are all covered by a 3 years parts and labour warranty as standard.

In the event of a failure warranty claims can be made by calling 08456 419275 and by emailing warranty@daikin.co.uk. Full terms & conditions can be found here.

Are you an established installer spending in excess of £20k with Oceanair on Daikin equipment? If so you are eligible to apply to become a certified installer, keep reading for full details.


Daikin CI Extended Warranty Scheme


  • Extended Warranty

  • Free Training

  • Dedicated Support

  • Work with a Market Leader


The Daikin Certified Installer programme is designed to promote and maintain the highest standards of practice and performance, helping you to grow your business through the extra credibility that comes from working with a market leader. The scheme now gives you even more support, providing five years’ extended warranty giving both installers and end clients complete peace of mind following system installation and reassurance that it is supported by a market-leading technical team.


Grow your business as a Certified Installer

  • Offer extended 5 year warranty on Splits, Sky Air, VAM and VRV products
  • Develop your knowledge and skills with five days’ free professional training
  • Earn the trust of your customers with a professionally-recognised Certified Installer Certificate
  • Access to the my.daikin.co.uk business portal containing manuals, presentations, videos and more – whenever, wherever
  • Promote your business with co-branded marketing materials and the endorsement of a globally recognised brand.



  1. C1 status is maintained through a £20k minimum Daikin equipment spend with Oceanair year-on-year.
  2. Registration of warranty is required by uploading commissioning sheets and is sustained by continued annual upload of maintenance records.
  3. Customer will only gain 5 year warranty on equipment purchased after they are CI.
  4. New applications will be considered every quarter
  5. Customer must complete 1 day training every year to keep CI status.
  6. Customer must have current F-Gas certification.
  7. Domestic Heating Equipment is excluded from extension option.
  8. 5 Years can be purchased without being a C1, see full Terms and Conditions for qualifying ranges.


Download Daikin Full Terms and Conditions

Warranty Coverage

Fujitsu offer a 3 year warranty on all range of products as standard ensuring all Fujitsu cooling and heating equipment (including options and accessories) are free from manufacturing and material defects for a period of 3 years from date of invoice. Contractors have the ability to extend the warranty to 7 years by attending training and signing up to Fujitsu's Infinity scheme.


Warranty Period Extension Option F-Gas
Training Maintenance Warranty
Labour Allowance
Standard 3 Years Infinity Partner Y N N Annually Full N
Infinity Partner 5 Years Elite Infinity Y N Y Annually Full N
Elite Infinity Partner 7 Years N/A Y Y Y Annually Full Y


Fujitsu Infinity Partner Scheme


  • Extended Warranty

  • Free Training

  • Marketing Fund


Infinity Partner scheme is a two tiered warranty scheme that offers the following benefits for all members.

  • Extended warranty
  • Free Training at one of 8 UK locations
  • Marketing fund on spend over £50k

The more you spend the more benefits you receive as highlighted below.


Infinity Partner



  • Extended 5 Year Warranty
  • Free Training at one of 8 UK locations
  • 1% marketing fund when you spend over £50k


Customers must have attended at least 1 training session to join and then attend at least 2 training sessions annually.

Elite Infinity Partner



  • Extended 7 year warranty with labour contribution
  • Free training at one of 8 UK locations
  • 1% marketing fund for £50k-£125k increasing to 2% for spends over £125k
  • Warranty transfer
  • 1 day free commissioning on Maxi VRF
  • Free VRF service tool with first VRF order
  • Out of hours technical support
  • Access to technical portal for manuals and literature


Customers must have attended at least 1 training session to join and then attend at least 3 training sessions annually.

Attend 1 specialist training to be conducted on your premises

Successfully pass 1 Fujitsu site visit per year

Achieve a spend of over £125k annually on qualifying Fujitsu product

Commissioning reports must be submitted to Fujitsu to register extended warranty


Download Full Terms and Conditions - Infinity Partner & Infinity Partner Elite


To join the Infinity scheme simply complete the relevant registration form below and return to rewards@oceanairuk.com.


Warranty Coverage 

Panasonic have developed a new warranty scheme that is designed to support installers who love their solutions as much as we do.

By becoming a Panasonic PRO Partner you will have accesses to a complete range of benefits including extended warranty, business support and reward points.

  • Labour Allowance

  • Free Training

  • Reward Vouchers

Each levels of warranty benefit from the following

  • Full parts and labour allowance
  • Free training
  • Reward points with every purchase
  • Access to Panasonic Pro Club website containing product manuals, brochures, images and much more.



Warranty period Pro Partner Rewards (% of List Price) Warranty Registration  Training Appearence on Installer Finder Business Support Warranty Labour Allowance


3 years




5 years 0.8% Y Digital or Face to Face Y N



7 years

1.2% Y Face to Face Y £400



7 years

1.4% Y  Face to Face Y £800



Download Panasonic Full Terms and Conditions


Panasonic Pro Partner Scheme




Choose from an Accredited Installer, PRO Partner or Elite PRO Partner to receive a host of benefits intended to support your business development.

Extended warranty users will gain access to a warranty submission portal within the Pro Club website where all projects must be registered to receive the extended warranty. Customers also benefit from even more generous reward points contributions as outlined in the above terms and conditions.


Accredited Installer

Pro Partner

Elite Pro Partner

Standard 3 year warranty conditions with no additional rewards afforded to partners For installers who have completed a Panasonic Accredited Training course. For Installers who are committed to selling Panasonic products and have completed a face-to-face training course in a training centre across the UK. For Installers who are true advocates of our solutions and who have completed a face-to-face training course in a training centres across the UK.

Benefits include:

Appear on our Installer Finder as a Panasonic Accredited Installer
Up to 5 year Warranty
Reward Points

Benefits include:

Up to 7 year Warranty
Appear on our Installer Finder as a Panasonic PRO Partner
Business Support – up to £400
Enhanced Reward Points

Benefits include:

Up to 7 year Warranty
Appear on our Installer Finder as a Panasonic PRO Partner
Business Support – up to £800
Enhanced Reward Points

Apply Now