1. About these terms
These terms apply to all bookings for training courses run by Oceanair (UK) Ltd (company number 04278661) ("we", "us"). By booking a place you confirm that you have read and agree to them. For course bookings, these terms apply alongside our [Terms of Service / Trade Terms]. If the two conflict, these terms apply.
2. Booking and payment
Your booking request is an offer. A contract is formed when we confirm your place in writing. The course fee must be paid at booking.
3. Travel, accommodation and other costs
The course fee covers attendance on the course only. You are responsible for arranging and paying for your own travel, accommodation, time away from work and any other costs ("Additional Costs"). We will confirm that a course is going ahead no later than 10 days before the start date. Until you receive that confirmation, we strongly recommend booking only flexible or refundable travel and accommodation. Except as set out in clause 6, we are not responsible for Additional Costs if a course is cancelled or rescheduled.
4. Cancellation or rescheduling by us
We may cancel or reschedule a course if minimum attendance is not reached, if the trainer or venue is unavailable, or for reasons outside our reasonable control. We will give you at least 10 days' notice before the start date, unless unforeseen circumstances (such as trainer illness, venue failure or severe weather) make this impossible, in which case we will notify you as soon as reasonably practicable. If we cancel, you can choose to transfer to another date or receive a full refund of your course fee within 3-5 working days. This is your remedy for cancellation, subject to clause 6.
5. Cancellation by you
If you cancel more than 7 days before the start date, you can choose to transfer to another date or receive a full refund. If you cancel with less than 7 days' notice, or do not attend, no refund is due, although you may send a suitably qualified substitute delegate at no extra charge, provided you tell us beforehand. If you are a consumer, your statutory cancellation rights are not affected.
6. Our liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law, including your statutory rights as a consumer. Subject to that, our total liability to you in connection with a booking is limited to the course fee you paid, and we are not liable for indirect or consequential loss or loss of profit or earnings.
7. Governing law
These terms are governed by the law of England and Wales.